Hayley O'Hara

March 4, 2010

United Express Delivery Scam

 United Express Delivery Scam

The courier industry is not immune to criminals creating scams. There have been a number of different scams brought to the attention of  same-day courier service Naparex; but the most common one in the United States belongs to criminals claiming to be a company called United Express Delivery. Naparex recently received a call from a gentleman in Nevada who was trying to find the source of a phone call from a courier company claiming to be a Las Vegas Courier Service.

Usually a targeted individual will receive a call on their cell phone from an operator claiming to work for United Express Delivery. They go on to say that a package needs to be delivered to the individual’s home and will require a signature. Sometimes the company will ask for missing details in the address they have; usually an apartment number or a suite number. They seem specifically interested in when the individual will be home, claiming that they need to know when to bring the package to obtain a signature. In reality these scam artists are phishing for personal information, detailed addresses and even time periods in which they know no one will be at the individual’s residence.

An even more upsetting aspect of this scam is that they set-up security questions with the individuals they are calling. Obviously security questions contain some sort of private information; sometimes the name of a pet which will give the scam artists notice of whether or not the residence will have a pet of some sort as an obstacle. Sometimes the security question will be even more personal; a father’s middle name for example. The bottom line is this is information that one would not want a scam artist to know about.

Though Naparex has no involvement in this scam we think it is important that individuals are aware of this scam and where they can find more information on the topic.

Steps an individual can take to prevent falling prey to this scam are as follows:
1. If you are not expecting a delivery of an item then be sure to ask the caller who the sender is. Verify this with the sender before giving out any information to the caller.
2. If you feel uneasy offering information regarding when you will be home to recieve the delivery offer to pick it up from the location instead.
3. There would be no reason a courier company calling to confirm a delivery would need to set up a security questions; if this is brought up you should be immediately suspicious.

Please visit this website to view the numbers frequented by this scam and individual’s personal experience with these phone calls.

If you feel as though you have been contacted by caller involved in this scam then you will want to report it here.

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